IT Education Tips

Microsoft Great Plains as ERP and Microsoft CRM as Client Relation Management system is very burly combination and could serve midsized to large corporation as Business System. Being VP IT or IT Director you need to foresee the positions to have in your IT department to do internal MS Great Plains and MS CRM support.
research and consulting practice.
# Microsoft SQL Server Specialist – we specially do not name this function as MS SQL DBA, because both Great Plains and MS CRM are not very complex from the database administration side, they do not use indexes optimization, referential integrity, probably do not require complex transaction log backup/recovery scenarios. On the other hand this function requires Great Plains and Microsoft CRM tables structure analysis and whatever primary Great Plains data fixing skills via SQL queries, described in MBS Customer source tech knowledge database. The best candidate should have whatever accounting background – to be healthy to come ongoing issues to MBS technical support.
# Network Administrator with good Microsoft Exchange and Active Directory skills. Microsoft CRM uses all the newest Microsoft technologies, and Exchange is a Sumter here. In order to install and raise MS CRM this guy needs to understand the under-laying Microsoft technology. In the best case – she/he should undergo Exchange section structure and probably program Exchange handlers, due to the fact that CRM/Exchange connector is not a amend tool yet.

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